> ## Documentation Index
> Fetch the complete documentation index at: https://docs.pingtree.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Request Logs Modal

> View backend logs, clicks, consents, and session history for individual transactions.

Opening **Actions ▸ Request Logs** on any row launches a modal exposing every backend call, state change, and visitor interaction tied to the selected transaction. This tool supports rapid troubleshooting before escalating issues to Support.

<img className="block" src="https://mintcdn.com/pingtree/x6rVi2wH1ZE3qfEN/assets/images/docs/documentations/campaign/data/request-logs-1.png?fit=max&auto=format&n=x6rVi2wH1ZE3qfEN&q=85&s=6202bf6e8bee94d4073db5a4424a74a3" alt="analytics" width="1097" height="1247" data-path="assets/images/docs/documentations/campaign/data/request-logs-1.png" />

**Navigation Tabs**

| Tab                 | What It Shows                                                                | Typical Use Case                                                 |
| ------------------- | ---------------------------------------------------------------------------- | ---------------------------------------------------------------- |
| Request Logs        | Server-side logs during lead lifecycle. Displayed in accordion layout.       | Identify posting failures, latency issues, or payout mismatches. |
| Click Listing       | All clicks tied to the same visitor fingerprint (IP, UTM, device, referrer). | Debug duplicate submissions or attribution issues.               |
| Consent Management  | Consent flags for TCPA, CCPA, GDPR, cookie consent, etc.                     | Validate compliance evidence in disputes.                        |
| Transaction History | Event timeline and optional session replay of form activity.                 | Reconstruct user journey or verify UX issues.                    |

**Request Logs Tab – Accordion Layout**

| Section             | Contents                                                                                                                                         |
| ------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------ |
| Transaction Details | Full JSON of click/form submission. Includes geo, device, custom fields. Copy to clipboard available.                                            |
| Distribution Logs   | One row per endpoint in the routing plan. Columns: Endpoint, Filtered (yes/no), Response, Response Time, Response Amount.                        |
| Payout Logs         | Timeline of payout decisions, including overrides and adjustments.                                                                               |
| Array Credit Report | Raw response from the Array API (if enabled).                                                                                                    |
| Form Update API     | Shows PATCH requests from CRMs or downstream services.                                                                                           |
| Click Script Click  | Captures browser-side click beacons with metadata.                                                                                               |
| API Logs            | Separate sections for Array API, Credit API, Sold Lead API, Lead Submit API, and Distribution Posting API. Useful for isolating external issues. |

Tip: Use the blue “+” icons to expand/collapse sections. The modal remembers which sections are open when switching tabs.

**Transaction History Tab – Session Replay**

If recording is enabled for the campaign, a playback bar appears at the top. The session replay captures:

* Keystrokes
* Field validation errors
* Button clicks

Useful for validating fraud patterns or form UX bugs.

**Permissions & Audit Logging**

| Role  | Access Notes                                                          |
| ----- | --------------------------------------------------------------------- |
| Admin | Full access to all tabs                                               |
| QA    | Full access                                                           |
| Buyer | Limited to their own leads, no session replay                         |
| All   | All view/copy activity is written to the Audit Trail for traceability |

**Best-Practice Workflow**

1. Open Request Logs from Actions menu on the suspicious lead.
2. Expand **Distribution Logs** to confirm routing logic and endpoint behavior.
3. Jump to **Click Listing** to validate UTM/referrer integrity.
4. Open **Consent Management** and screenshot flags as needed.
5. Switch to **Transaction History** to replay the session.

These steps typically resolve most integrity, delivery, or compliance concerns within minutes.