Domain Management

​

Overview

The Domain Management section lets you add and manage custom domains for your campaigns, funnels, and tracking links. Pingtree handles DNS configuration automatically through AWS Route53, so you don’t need to manually create DNS records. Navigate to Domains in the main sidebar to access this section.

---

​

Domain List

The domain list shows all domains registered or linked to your organization. Use the filters and search bar to find specific domains quickly.

---

​

Domain Status

If a domain is stuck in Pending for more than 48 hours, check that your domain’s nameservers are pointing to the correct DNS provider, or contact support.

---

​

Adding a Custom Domain

1. Click + Add Domain.
2. Enter your domain name (e.g., apply.yourbrand.com).
3. Click Add.
4. Pingtree will automatically create the required DNS records via AWS Route53.
5. The domain enters Pending status while DNS propagates.
6. Once propagation is complete, the domain moves to Active.

Tip: If your domain is registered with an external registrar (GoDaddy, Namecheap, etc.), you may need to update your domain’s nameserver settings to point to Route53. Pingtree will provide the nameserver values during setup.

---

​

Buying a Redirect Domain

Pingtree allows you to purchase redirect domains directly through the platform without needing to go to a third-party registrar.

1. Click + Buy Domain.
2. Search for the domain name you want to register.
3. Select an available domain from the results.
4. Complete the purchase.

Purchased domains are automatically configured with the correct DNS settings and appear in your domain list ready to use.

---

​

Assigning a Domain to a Campaign or Funnel

Once a domain is active, assign it to the campaign or funnel that should use it.

1. Click on the domain in your domain list.
2. Click Assign.
3. Select the campaign or funnel from the dropdown.
4. Save.

Note: A domain can typically be assigned to one campaign or funnel at a time. To reassign a domain, reset its bindings first (see below).

---

​

Resetting Domain Bindings

If you need to move a domain from one campaign to another, reset its current binding first.

1. Open the domain from the domain list.
2. Click Reset Bindings.
3. Confirm the reset.

The domain is now unassigned and available to be linked to a different campaign or funnel.

---

​

Auto-Renewal Management

Auto-renewal prevents domains from expiring unexpectedly. You can control this setting per domain.

1. Locate the domain in your list.
2. Toggle Auto-Renewal on or off.

When auto-renewal is on, the domain is automatically renewed before expiration using your default payment method. If renewal fails (e.g., due to a payment issue), you will receive an email alert.

---

​

Domain Expiration Tracking

The domain list displays expiration dates for all registered domains. Domains nearing expiration are highlighted to draw your attention.

• Pingtree sends expiration reminder emails at 30 days, 14 days, and 7 days before a domain expires.
• If auto-renewal is disabled, you must manually renew the domain before it expires to avoid losing it.

Important: Expired domains become publicly available for registration by anyone. If a domain tied to active campaigns expires, traffic to that domain will break. Always monitor expiration dates.

---

​

Deleting a Domain

1. Open the domain’s actions menu.
2. Click Delete Domain.
3. Confirm the deletion.

Deleting a domain from Pingtree removes it from the platform and deactivates any DNS records Pingtree manages. If the domain is registered through Pingtree, deletion does not cancel the registration — contact support if you also want to cancel the registration.

---

​

Filtering the Domain List

Use the filter panel to narrow down the domain list: