Overview
Subscription & Pricing is an admin-level feature that controls how organizations are billed for their use of the Pingtree platform. Admins can define base costs, configure usage-based charges per event type, set free tier allowances, and enforce API rate limits on a per-organization basis.Note: This section is restricted to platform administrators. Organization users do not have access to these settings.
Price Settings
Price settings define the foundational billing structure applied to an organization’s subscription.Base Cost Options
Trial Options
Control how the trial period is structured before the organization is charged:When Straight Cost is selected as the cost structure, trial day and credit card settings are not applicable.
Usage-Based Billing
Usage-based billing allows the platform to charge organizations incrementally based on their actual activity. Each billable event type can be configured with a per-unit cost.Billable Event Types
Free Tier Allowances
Each event type can include a free tier — a number of events that are not billed within a billing cycle. Once the free tier is exhausted, the per-unit charge applies to all subsequent events.Usage-based billing can be toggled on or off per organization. When disabled, only the flat base cost applies. This toggle is also accessible from Settings > Account Settings.
Rate Limit Management
Rate limits control how many API requests an organization can make within a given time window. Setting appropriate rate limits prevents abuse and ensures fair resource allocation across the platform.Configurable Rate Limits
Rate limits are set per API endpoint category and can be adjusted independently for each organization:How Rate Limiting Works
When an organization exceeds its configured rate limit for a given API, subsequent requests within the same window are rejected with an HTTP429 Too Many Requests response. Requests resume normally once the window resets.
Rate limit windows are rolling and are enforced at the organization level. Individual campaigns within an organization share the organization’s rate limit allocation.